Q: WILL MY ITEMS BE SENT IN ONE PACKAGE?
A: For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.
Q: DO YOU DELIVER PRODUCTS INTERNATIONALLY
A: Yes we do. We successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.
Q : HOW DO YOU OFFER SUCH INCREDIBLE PRICING ON YOUR PRODUCTS?
We source and manufacture products directly from our factory without wholesalers and middlemen putting their mark-ups on our products. Because we ship directly from our factory to your home, you get the highest quality product for an incredible price.
Q : HOW DO I PLACE AN ORDER?
Simply choose your product from the dropdown menu on the product page then click the “Buy It Now!” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it's on it's way!
Q : HOW SECURE IS MY PERSONAL INFORMATION?
PengThingss adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
Payment Security and Privacy (PayPal and SSL certificate)
Your online transaction on PengThingss is secure with the highest levels of transaction security. PengThingss uses SSL encryption technology to protect your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing. We use Paypal as a payment gateway that is the safest and most reliable. At PengThingss, we never share our customer’s data with third parties in any way. Data we collect is only used for processing and delivering the orders. You can pay with your Paypal account, or with your credit card (through the PayPal checkout). Our Customers benefit from a safe and secure online ordering experience that is backed by VISA, Apple Pay, Google Pay, MasterCard, American Express, and Shopify.
Q : DO YOU OFFER A QUALITY GUARANTEE ON THE PRODUCTS YOU SELL?
Product and service is our priority, if you don’t get your product as you expected, we’ll consider taking it back! All of our products are carefully inspected free of charge. Please see our refund policy for further details.