Returns
Our policy lasts 28 days. If 28 days have gone by since you have received the item, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 28 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet,Please contact us at info@pengthingss.com

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at info@pengthingss.com

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should email us at info@pengthingss.com

Please Note The Following Items Cannot Be Returned Or Exchanged: Swimsuit, Lingerie, Bodysuits, Swimwear, Jewellery And Accessories & Gift Cards.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.